Frequently Asked Questions


How do I know if a therapist is a good fit for me?

Connecting with your therapist is essential! You want to feel heard, understood, and supported. In addition, to having a safe space to be your genuine and authentic self.

Before scheduling a session, you can schedule a free 15-minute consultation.

This gives an opportunity to get to know one another, and see if it’s a good fit. During the intro call (consult) you will be asked about what you’re seeking in therapy. Then you will have an opportunity to tell a little about yourself and learn about your therapist and their approaches to therapy. While on the call, you can ask any questions that you may have. We’ll also discuss rates, availability, etc. If you would like to move forward, we will then go ahead and schedule the first session.

How often is therapy?

When starting therapy, it is recommended that all new clients commit to weekly sessions. Sessions are typically 45-60 minutes in length. As desired growth and outcomes are achieved clients may move into bi-weekly and monthly sessions. This will allow for starting off on a strong foot in order to see progress right away.

Do you provide in person sessions?

TLC Solutions provides in person and Telehealth (virtual) platform, seeing clients who reside in South Carolina. Allowing you more flexibility and comfort of your sessions. *Please note there are limited in-person slots available.

What can I expect during my first session?

During the first session, I will get to know you by asking questions related to your life journey. We will also come up with goals and treatment together that you hope to accomplish in therapy.


Does what we talk about in therapy remain confidential?

Confidentiality between a therapist and a client is one of the most important components to the therapeutic relationship! Before starting therapy, you will be given an “informed consent” form, which explains that what you discuss in session, will not be shared with anyone. If you would like your therapist to talk to your medical doctor or psychiatrist, for example, to better coordinate care, then you will be asked to sign a “release of information” form. This form states that you are giving permission for your therapist to contact/ release information to whomever you name in the release of information form.

State law & professional ethics require therapists to maintain confidentiality except for the following situations:

Suspected past or present abuse or neglect of children, adults, and/or elders must be reported to the authorities, including Child Protective Services and law enforcement officials, based on information provided by client or collateral sources.

If the therapist has reason to suspect the client is seriously in danger of harming themselves and/or others; as well as, if there is a suspected or actual threat to harm or endanger a life.

How can therapy help me?

Therapy can help you in so many ways! It is a great opportunity to learn more about yourself. Through therapy, you will learn coping skills to help manage anxiety, depression, stress, trauma or any life change you may be going through. Therapy is also good for:

  • Learning how to better communicate and set boundaries

  • Working on self-esteem and self-acceptance

  • Working to identify and manage emotions

  • Dealing with complicated family dynamics/relationships

How do I pay for therapy?

TLC Solutions requires that you keep a current, active credit card on file to cover the cost of your session. Your credit card will be charged after the session. You may also pay using your HSA or FSA card in lieu of your credit card.

How can I book a consultation or Initial appointment?

To book a free-15 minute consult call, please click on the “Get Started” button at the top of this page or on our Contact Us page. You may also call or email us to schedule.